Meepo customer service and shipping arrangement during Coronavirus Control period

Q:  When will Meepo ship my Parts and accessories order?

A:  Parts and accessories orders will start to be shipped out on 25th Feb, ship from Shenzhen factory.

 

Q:  Do I need to wait for a long time to receive my skateboard?

A:  All skateboard orders will be shipped from our oversea warehouses, ships within 1-2 business days, delivery on 5-7 days. (Mini 2 skateboard currently is out of stock)

 

Q:  When will Mini 2 restock?

A:   Meepo factory will start building and testing skateboards on 5th Mar.

(MINI 2 skateboard will be available on online store 1st Mar.)

 

Q:  When will Meepo customer service reply to my emails/requests?

A:  Meepo Customer Service colleagues are already replying to emails/requests, will reply to your email/request as soon as possible.  submit a request here.

 

Q:  My skateboard warranty ends before you reply to my email, what you gonna do?

A:  We will extend your skateboard warranty time for one month.

478 comments

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IUdamDYKBMsxqAXO May 31, 2020

My son ordered his board on 04/27/20 and it is now 05/30/20. I have a tracking number but FedEx has not received it. I would NOT place an order. No guarantee on arrival and no one to call.

Sandra Muhlfeld May 31, 2020

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