Hi Eskaters and Meepo riders
The rapidly changing coronavirus (COVID-19) pandemic is a source of uncertainty for all of us. We know you’re concerned and so are we.
At times like this communication is key. I’m writing today to share what we’re doing in response to this public health crisis and to let you know how we’ll continue to provide you with the high level of support and service you’ve come to expect from us at Meepo.
First and foremost, the health and safety of our community—our employees, customers, and partners—is our top priority.
We’ve been closely monitoring the situation and following the guidance of public health experts. The good news is, here in Shenzhen China, we see 0 affected in a line in the past 2 weeks. And we have been protected by the gov from getting affected by outside.
Meepo Factory recovered fully. We now assemble dozens of Meepo boards every day to prepare for spring Pre-summer sales.
As of now, nothing has changed with our support hours or the way you contact our team. You have access to our help center, our support team is ready to help.
The entire team at Meepo is committed to build the most reliable electric skateboards and provide next-level customer service in the Year 2020. Thank you for continuing to trust Meepo. If you have any questions or concerns, please reach out.
All the best,
CEO, Customer Support
Gosh, there are some real assholes in this comment section! You will get your boards. Pardon this company while they deal with a PANDEMIC! DAMN!!
I have the classic ER and the NLS Pro… Killer boards! just so much fun and speed. smooth acc and breaking….. Wishin Kieran and his team a quick recovery!
People, chill out. The world does not revolve around us, the fact that Meepo has been able to start back up is amazing. As north america is now under quarantine, my business is struggling to make orders that aren’t delayed. Thank you Kieran for the update, all will be well in time.
I placed my order March 6th and it still has not even shipped. Be aware
I own a Meepo Board Mini for 2 years now.
Works perfect and there was no need to change parts.
For that price nothing to be afraid of.
I bought a NLS 5 days ago and hasn’t been shipped. Can I cancel the order and have a new order with the discount? Order #MEEPO-35356
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I don’t care about delays, just want you all to be safe. Looking forward to riding my board but not at the expense of anyone elses health!
Wait.. I looked up in the shipping FAQ’s and there was nothing mentioned about any shipping delays..so am at I’m looking over two weeks for delivery?? This is unacceptable. You need to notify your customers of this prior to order
You did not mention the delays, for instance my awd pro was supposed to ship after two business days, but now y’all are saying you need 10 working days before shipping which is ridiculous order #35409