Warranty Policy

  • Meepoboard provides 6 months warranty for boards and 3 months warranty for parts (*when customers buy the parts separately) which starts from the day the package is delivered to customers.
  • If there is a/some part of your product you received has quality problem we will send you a replacement part for free (The warranty covers all the defects that are caused by Meepoboard company, such as Motor stops working, ESC is unable to pair with the remote, and Board is unable to be turned on etc...)and help you to replace parts under our guidance. We are responsible for diagnosing and sending free parts until the board is fixed. For example, if we sent a battery and the problem still exists, we will keep sending ESC, Remote, Motors, or whatever is needed until the moment the right part is replaced and the board is fixed. We reply to all questions within 1-2 days(not include holidays). Youwould get replacement parts within (3-15days for US)and (15-30days for other countries).More info please contact us by our live chatmeepoboard.com or please contact our Customer Service Support via info@meepoboard.com.
  • All components, such as an extra charger or battery can be purchased separately in our shop. Meepo board could be easily repaired by replacing the broken part. We always diagnose and send free replacement parts for boards under warranty. Shipping fee of replacement will be include in warranty.
  • We reply to all questions within 1-2days(not include holiday). You would receive replacement parts within 3-15(US Customer) ,15-30(other countries)days if there is ever an issue with your board.

TIPS:

 

Order number is necessary
Board stolen will not be covered by the warranty. 

 

  Video or pictures are necessary evidence for our After-sale Service.

Returns & Refund
  • As shipping and importing a Meepo board from overseas back to China is much costly, we don't provide return for Meepo boards delivered.
  • Generally, you can cancel your order and get refund only when the products are not shipped yet. And you need to email info@meepoboard.com. We will refund you in 7 business days , usually the same day when we read your email of request.