Hi Eskaters and Meepo riders
The rapidly changing coronavirus (COVID-19) pandemic is a source of uncertainty for all of us. We know you’re concerned and so are we.
At times like this communication is key. I’m writing today to share what we’re doing in response to this public health crisis and to let you know how we’ll continue to provide you with the high level of support and service you’ve come to expect from us at Meepo.
First and foremost, the health and safety of our community—our employees, customers, and partners—is our top priority.
We’ve been closely monitoring the situation and following the guidance of public health experts. The good news is, here in Shenzhen China, we see 0 affected in a line in the past 2 weeks. And we have been protected by the gov from getting affected by outside.
Meepo Factory recovered fully. We now assemble dozens of Meepo boards every day to prepare for spring Pre-summer sales.
As of now, nothing has changed with our support hours or the way you contact our team. You have access to our help center, our support team is ready to help.
The entire team at Meepo is committed to build the most reliable electric skateboards and provide next-level customer service in the Year 2020. Thank you for continuing to trust Meepo. If you have any questions or concerns, please reach out.
All the best,
CEO, Customer Support
I know we are experiencing a unprecedented situation here but you need to notify us as your customer that your company is having difficulty time to fulfilling our orders. I have not received any reply on the status of my order yet.. 🤦🏻♂️
I bought a meepo mini 2 with fast shipping nearly a week ago now and my order is still processing and I haven’t heard anything about a delay
I’m thinking of ordering a mini 2 with fast shipping can you tell me whether you have any in stock, and how long it will take to ship?
mate i ordered a board almost a week ago. no updates. it said it would ship out within two days. i ordered the express shipping too. 50$ extra to get my board soon. You need to warn your customers about the delays.